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SAEON provides support to internal and external users of its systems.

In the first instance, please log an issue by creating a ticket. That way, we are assured that the item will receive attention from the appropriate expert, and that the progress is monitored by management.

To log an issue, go to our Issue Tracker.

If you need to contact someone via e-mail, please use one of the following:

Shaun Swanepoel: Network and Security-Related Tasks - networks[at]saeon[dot]ac[dot]za

Wim Hugo: Content, Portal, Data, or Functionality-Related Tasks - wim[at]saeon[dot]ac[dot]za

Or - view contact details for our National Office.